About The Brand
Atlas Kratom is a brick-and-mortar store situated in Hollister, Missouri. Its owner is Jeremy Mercer, whose sole intention was to spread Mitragyna Speciosa in his neighborhood. His shop is called a “hole-in-the-wall store” as it is tiny and casual. Even if many visitors have complained regarding insufficient customer support, the spot sells superior Kratom.
You can’t learn much about the seller’s history as minimal posts are circulated on the internet. This appears to be a type of brand that has been active before e-commerce was the norm. Atlas Kratom only has a website because all companies have one in this age.
The online store is intuitive, but its interface doesn’t pair well with its business niche. A page on the menu – “Get a quote,” which shares a general form to accumulate information.
Many companies have such pages that do not handle anything online identical to this. Only by physically visiting the store can purchases be made. Their website only mentions address and operating hours.
If you’ve been consuming Kratom for many years, you must know that different stores are available in the industry. Some manage everything online and don’t allow visitors to their physical store, some don’t sell anything virtually, and some sell their offerings to wholesale platforms. Atlas Kratom belongs to the second category.
They have gained a solid status by selling sublime strains and aesthetic gift packages. This review article will further inform the audience about this store, especially the one that doesn’t reside in Hollister.
Kratom Strains Onboard
This herbal apothecary is popular for being charming and organized. Their current stock keeps changing, but the primary veins are available. They even have the yellow vein. The latest additions to their range are CBD Edibles, Wild Lettuce Tinctures, CBD Vape Cartridges, and Delta-8 Gummies. The hot-sellers from the brand are:
Red Vein Horn
This is an old and robust strain, exuding a rich fragrance. The Horn name is determined due to the horn-like details of its leaves. Identical to Green Dayak, it also originates from Borneo. Red Vein Horn is grown in the mountainous, wild region, where the soil is abundant in minerals. This plays a crucial role in the alkaloid content – rich in 7-OH.
Green Vein Dayak
This strain is worthy of the best spot because it is so rare. The Dayak tribe cultivate it. This tribe is a group of people residing on the hills originating from Borneo Island.
These people have distinct traditions and ways of life. Green Vein Dayak is earthy, spicy, and balanced. Its aroma is sustained with hints of fresh nutmeg and arrowroot.
White Vein Hulu Kapuas
This strain offers a blend of red and white veins with a dense fragrance of moss. White Vein Hulu Kapuas is robust and exceptional. It’s harvested on the bank of the Kapuas river in Indonesia. The farmers allow it to grow and reach great heights before cultivation.
Other items available at Atlas Kratom are:
- Red Vein Malay
- Yellow Vein Thai
- Red Vein Thai
- Green Vein Malay
- Red Vein Maeng Da
- Yellow Vein Maeng Da
- White Vein Maeng Da
- Red Vein Bali
- Red Vein Hulu Kapuas
- Yellow Vein Hulu Kapuas
- Yellow Vein Bali
- Red Vein Borneo
The Pricing System
The prices are usually fixed, and changes only occur during a limited promotion time. It makes sense to display that information on the page instead of persuading the prospects to “submit a quote” just for viewing the price list.
Is Their Website Functional?
It is quaint when it comes to the design, but what else can you expect from a small local store? You won’t find the confidence or details usually featured on other premium suppliers’ websites. The reason behind this lack is that they don’t sell Mitragyna virtually.
Visitors won’t see any product range apart from the quote section. This is a bummer for anyone who wishes to purchase through the website. You are forced to reach out to be illuminated about the menu and pricing structure. Since virtual visitors do not know what items are available, it will take some questioning back and forth to decide what to buy finally.
As expected, no refund or shipping policies are mentioned, just like other important information like privacy policy and terms & conditions. These failings could have been ignored if they were selling locally only, but as Atlas Kratom takes online orders, this information needs to be added.
Doing so will uplift their customer base. In other words, their website resembles a straightforward business page instead of an online shop.
Affiliation With The AKA
The AKA doesn’t approve atlas Kratom, nor should we expect this. This is because the AKA approval is needed for companies importing Mitragyna directly from farmers and selling it in the United States. But in the case of this company, it appears that they buy wholesale Mitragyna from an online supplier that does wholesale orders.
Various platforms sell Mitragyna to individuals and retailers. When it comes to physical stores, only two choices are available – either sell to brands directly or purchase from a supplier but use their branding. This is called a white label. Many items that we use daily have manufacturers that sell the same products as white labels to retailers who wish to sell their own brand’s stuff.
It’s impossible to judge whether Atlas Kratom collaborates with an AKA-approved vendor. This authority wants to rebel against the federal government through the Act.
If the Kratom Consumer Protection Act gets approved, there’ll be no doubts whether a brick-and-mortar store imported their range from a supplier who carries lab tests. But the founder and its team invest in lab tests to determine the safety of their strains.
Do Customers Regard This Brand Highly?
Atlas Kratom has achieved 36 reviews and a 4.2-star rating on Google. Most of the feedback praises their work ethics and customer support. The testimonials report that the team is eager to assist and highly skilled. Their website has posted the same reviews.
Frequently Asked Questions (FAQs)
Do They Accept Refunds?
Since all purchases occur face-to-face, there is no need for refunds, and neither is anything mentioned on the website regarding this department. But it can be assumed that Atlas Kratom doesn’t accept opened packages because those can not be sold again. Refunds are only possible if the quality is poor.
How Do They Ship The Orders?
Most of the purchases occur within the store boundaries. As for the rare online orders, Atlas Kratom uses USPS 2-Day Priority Mail, costing $7. To know the availability of a shipping upgrade, contact them.
What Is The Quality Of Their Customer Support?
Atlas Kratom is open throughout the week except for the weekends and their working hours are 9 AM to 8 PM CST. The operating hours on Saturdays are 10 AM to 8 PM CST. As for Sundays, it shifts from 11 AM to 6 PM CST. Most vendors don’t work throughout the week, which speaks volumes about Atlas Kratom’s commitment.
Can I Find Them On Social Media?
Yes, they are active on Facebook, but it’s unknown whether they are active anywhere else.
A Pile-Up!
From the little info available regarding Atlas Kratom, it can be summarized that this is a decent physical store for anyone living around the region. Both the founder and the team are experts who guide the customers throughout the shopping process.
But if they want to improve, they must add a menu with a price list on the online store. Some people say that doing business like this makes the transactions secure. And very few online orders are taken. But let’s hope they boost their online business too.